Monday, April 6, 2009. As a provider of on-demand budgeting and planning solutions. We are both a consumer of Software as a Service solutions as well as provider. That reality drives home the importance of the service aspect of SaaS. To borrow an old adage, SaaS vendors need to teach clients to fish, so they can feed themselves. SaaS expert Jeff Kaplan has some thoughtful comments. For those of us who spe.

CRM, fine drinkables, and whatever else I feel like spouting off about. The Software Insiders Point of View. Lots of really sharp minds contribute here. Ray Wang, John Ragsdale, Esteban Kolsky, and several people I should get to know. When the voices in your head come from machines . Help craft the next step in customer dialogue.

Natascha Thomson is the CEO of MarketingXLerator and brings over 20 years of experience to her Silicon Valley consulting practice. The Social Media Marketing and Strategy Blog. Sign up now to get marketing best practices sent directly to your inbox. Experts Share How Their Marketing is Data-Driven. The Impact of Social Media on Fin Services.

But due to the sheer number of features that most SFA solutions. How to Buy a Phone System.