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Thursday, May 7, 2009. Solution Manager Support desk - Overview. The support desk functionality of SAP Solution Manager helps customers to efficiently manage solution support. It is especially relevant for customers with large IT organizations. The support desk enables faster issue resolution. 8226; Direct creation of support messages from any transaction. 8226; Automatic assignment of the support message to a support level.
Latest updates concerning the SAP Solution Manager from me. Monday, 2 November 2009. Mail with Attachment from ServiceDesk Action. As a follow-up of my previous blog an e-mail with attachment can also be created from the Action Menu in the CRMD ORDER transaction. A new method CRM SRVORDER EXEC SMART FORM A is created in Class Z CL DOC PROCESSING CRM ORDER. The long text is added to the send reque.
Logbook for my work on SAP Solution Manager 7. Monday, 10 November 2008. Because of error 513, no message was created in Support Desk System. The reason could be many. CLNT100 BACK is present in Solman and proper authorizations are maintained. In my case, SAP SOL SERVTRANS CREATE, SAP SV FDB NOTIF BC ADMIN did not work. Had to assign SAP ALL, SAP NEW. Posted by am I fine.
com, Thanks for visiting Our Site! The Complete SAP Solutions Portal. Technical aspects of the business programs comes under this role. Technical aspects of the business programs comes under this role. As a SAP Technical consultant, are responsible for the development of custom objects, technical configuration and customization of standard SAP objects to ensure the proper functioning of business. SAP helps companies of all sizes and industries run better.
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