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This web page itimretail.blogspot.com states the following, "Monday, April 16, 2012." We saw that the webpage said " Sophisticated Order Management -key to multi-channel." It also said " The key to a great multi-channel offering for consumers is sophisticated order management. Traditional retailing relied on the retailer being able to ensure that the right stock got to the right place at the right time. Retailers have invested amassive amounts in trying to make sure they get that right. Consequenlty if you cannot get the stock to the right location, move the order to where the stock exists. There is then no lim."