A Proven Framework to Transform Your Customer Experience through Customer Support Optimization. Creates a view into your current level of expertise against the ideal benchmark, sets the priorities and identifies an action plan. Determines the level of experience you want to deliver and aligns the team with expectations. Merges the outcomes of the first two competencies into actionable, continuous flow. Drives self-sustained improvement within the teams.

Thursday, June 25, 2015. Dah lame da sebenarnye pegi interview ni. hihi tapi terasa nak update plak pengalaman interview tu. Die ckp mmg ramai yang datang iv. dan memang susah nak dpt if kite x presentable depan interviewer2 kite. ade dua org panel 1 bilik. n kite masuk dlm 5 org gtu untuk diinterview. bnyk jgk la tips die bg but majority mmg soalan2 yang x disangka akan terpacul keluar dr mulut panel.

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