A survey that helps you find out what your customers. Real experience is with your website or app. Hear from them about what they most want to see improved. Only takes one minute for customers to complete. Get a clear improvement roadmap that is based on fact, not opinion. Know where to focus your scarce resources for maximum impact. Find out how the Customer Centric Index works. All functionalities but no comparison.

Embarking on the Journey to Customer Centricity? If so, see our resource section for tools and articles to help you get started. 20 NH companies ranked in Inc. We invite you to explore our web site and learn more about how Customer Centricity can help your organization. The following links provide direct access to the sections mentioned in the video above.

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The purpose of this blog is to share customer-centric merchandising best practices, information and relevant news among retailers and manufacturers. Thursday, March 19, 2015. How They Can Reduce the Environmental Impact of Retail Operations. Utilising trucks that are more fuel efficient. Transferring road freight to the railway. Encouraging customers to adopt reusable bags. Use less, and more sustainable packaging.

If you want to create a great customer experience, start with your communications.