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Sunday, October 13, 2013. Technology Elements in CRM 2. Provide a unique customer experience by providing exceptional customer support. Empower the sales force with the tools and data they need to work efficiently. Allow employees to collaborate internally and externally with the applications they know and love. Collect and share knowledge in order to leverage what has already be done.

What is your way to sell CRM. How to get started? The whole Sales Force Automation process provided in a cloud. All the marketing tools in use with CRM. Readymade reporting or building additional reports. Help Desk -service integrated as a one part of CRM. Include projects, calendars and manage the resources effectively. Automatic invoicing and managing the revenue and purchase invoicing. The open Web Services to integrate with third party programs freely.