Turn on your computer, mobile phone or tablet. While computer loads, start to visualize the rocks that will soon be yours. Find ways to occupy your time while you wait for shipment. Open box to reveal glorious rocks, in a box. Do something with the rocks.

In all fairness, it should be noted that WebTV outsources its Customer Support, and it is apparent that the personnel are not as familiar with the Service and its workings as they should be.

These kits are designed to inculcate experiential education. Our kits can help kids in understanding basic concepts of science and technology. It may also facilitate designing Science Projects. Apply and become part of this movement. We are facilitating Corporate Social Responsibility.

Why I bothered doing this. He asked for some help refuting them, and no one on reddit had time to oblige, which I understand. Me, fool that I am, thought I would give it a try. However, it soon became too long for a reddit post, so I am doing it here. The comments from the website are bolded and indented. My responses are regular text beneath.